Michael, Music Programming Intern – NYC Office

In August, I was selected to join SiriusXM Satellite Radio as an Intern for music programming. I knew this opportunity would support my career path with radio production, professional development, and I would meet some of the best talent in the industry. I was excited to improve my skills, support various channels, and work for the best radio company in the world.

I remember the first day where all the interns from different departments learned the policies and procedures at SiriusXM. We all left to our respected locations knowing something great was going to happen in the next three months. My mentor was SwaggySie who has two shows on SiriusXM and one of the leaders at Shade45 music channel. She displayed the importance of quality content, attention to detail, and providing support to all channels.

I was assigned to Shade45 for current hip hop music and worked on various channels for different genres of music. One of the many highlights was to work on live content for Rock The Bells channel on their signature show “Have A Nice Day” with Roxanne Shante. The adrenaline rush was incredible providing live support from researching show material, interacting with callers, and bring out the best content each show.

Everyone has a significant role at SiriusXM creating the best content everyday for all subscribers. The atmosphere could change at any moment with coordinators working on special projects and preparing breaking news for on air talent. I was thriller to start my internship at SiriusXM however, I could never imagined it would be one of my best experiences working in media. My internship has helped me identify my career path with radio production and I am looking forward to a career at SiriusXM Radio.

Ryan, Music Programming Operations – DC Office

I loved my time at SiriusXM. I interned in the Music Programming Department, primarily programming for Diplo’s Revolution and Insomniac Radio – two EDM stations. While I was here, I worked alongside Rawle Becerril and I have to say, if I had a position with anyone else, I may not have had as much fun. Rawle is a DJ, Producer, “Chub Rub” Label Rep, and a house music maven. He made sure the internship never felt like a job, and I always enjoyed coming to work.

Interning at SiriusXM, I learned a lot of what I expected to learn. I learned the processes of programming and editing audio – in that regard, they hit the mark. But most of what I learned was unexpected. In the short time I was here, I discovered I had a taste for EDM and I wanted to start DJing and producing for myself. I have been a musician all my life, but I noticed I started attending more DJ sets and appreciating certain artists more – artists I’d heard about but never cared to explore. This was what I enjoyed most about the experience. It lead me to a refreshing self-discovery.

I am glad I interned with SiriusXM. It is the unexpected outcomes from experiences like these that shape who we are. I know I would not be the same person without it.

Emem, Customer Retention Intern – NYC Office

When I first received the call from the recruiter that they were offering me a position as a customer retention intern at SiriusXM I thought it was too good to be true. I was aware of how popular this internship was and I was thankful to be given the position. When I first came to the corporate office my default response was very rigid in wanting to make sure that I did everything with no error. However, with the help of great team members, that mentality slowly began to unravel as I adjusted into the smooth yet dynamic work environment.

SiriusXM really does take care of their interns. As a customer retention I have had the flexibility of working in both of the offices and it has been a very rewarding opportunity. I genuinely enjoy the people in the corporate (1290) and entertainment building (1221) equally. From greeting the subscribers and hearing their amazing stories to assisting managers in their daily work endeavors, I always had a good story to share when it came to describing a regular day at SiriusXM. As a marketing intern, during the moments when I would find myself uncertain with an assignment or a task I am grateful that I had a mentor and team members who would walk with me step-by-step if needed and provide the resources to have a smoother transition into the internship. Nonetheless, even with a great support, my co-intern and I weren’t babied at all.

We contributed to our team by helping individuals in our department analyze data, create spreadsheets, edit content for the company’s decks and any other assigned tasks. Most importantly, we were given a semester-long project in which we had to present to the team new ideas and criticism of the current onboarding email process– which seemed scary at first but ended up being an amazing experience. SiriusXM sets you at an advantage you cannot get anywhere else. I believe that the culture here is a supportive one that pushes people to thrive and creates room for individuals to grow to a greater capacity. All and all, this internship has helped paint a more vivid picture of what I would be interested in doing in the future and I am excited to take what I learned from SiriusXM onto the next step of where life takes me.

Kristen, Customer Care Intern – NYC Office

This fall, I had the amazing opportunity to join the Customer Care team as an intern. Coming into the internship, I knew it’d be an amazing opportunity. Now after 12 weeks of being here, I can say wholeheartedly, that my time with Sirius was a dream come true.

From day one, I was welcome with open arms not only to the company, but to the amazing customer care team. While it seemed overwhelming first starting out and getting the hang of a new role, that feeling was alleviated almost immediately thanks to my mentor and the team. From my very first day, I was given real work & projects, not just busy work. My projects ranged anywhere from call listening, dealing with customer accounts, looking into do not call cases, and more. While a lot of my days involved listening to customer calls or tending to their accounts, it was really rewarding being able to take the collected data and turn it into analysis. For some projects, I even presented my findings to the team’s Vice President! It was incredible to not only contribute to projects in the making, but to have a voice in them.

As time went on, I naturally began to “learn the ropes”, which lead to even more opportunity. I made the most of my internship by asking to be involved in meetings and by getting to know my team, between NY and DC. This lead to actually being able to contribute some input into the Customer Care team’s 2 day long summit or meetings I was invited to because I was a brand new pair of eyes for the team. I was even invited to a presentation from an outside vendor pitching to our team!

If I could give any incoming intern advice, I would tell them to keep three things in mind. The first is to set goals for yourself. Of course you are here to learn about the role or industry, but it’s important to challenge yourself. Personally, I set goals for myself and told my mentor these goals before I had the role. Throughout my time here, my mentor had these goals in mind and helped me work towards them My second piece of advice is to network. While it’s great having a role in a big company, it’s even better being able to walk away from my 12 weeks here with more industry knowledge outside of my role, alongside so many connections for future reference. Because I pushed myself to network, I was able to learn about roles in various departments. This even lead to me being able to shadow a manager in the CRM department for our Fantastic Beasts event because he learned of my background in events! My last piece of advice would be to make the most of your internship. Of course we are all here to do hard work. That doesn’t mean you shouldn’t do things outside of your daily work. Ask questions, get to know people, and don’t be afraid to really push yourself!

I sincerely cannot say enough good things about my time with SiriusXM. Working here may seem intimidating because it’s a company recognized nationwide, but even as an intern I felt my impact. I don’t know many jobs, let alone internships, where people can say they truly felt their work’s impact (or that they met the CEO by their 2nd week here!) Thank you so much to my amazing mentor Stephanie for going above and beyond, to the whole customer care team, and to the HR team. As someone who walked by the SiriusXM studios daily for 2 years to go to their old job, it was beyond a dream come true working here for 12 weeks. My time here went so quickly and I will miss it dearly. The lessons I learned during my time here I will surely carry with me for the rest of my life.

Lilit, Talk Programming Intern — Los Angeles Office

For as long as I can remember, I spent years binge-watching SiriusXM videos on Youtube. The excitement of sitting in front of a computer screen and seeing at my favorite artists get interviewed or play an acoustic version of their current single with a backdrop that read “SiriusXM” behind them, is one of my earliest memories of what triggered my love for this industry. I never would have imagined that there would come a time where I’d be walking past that exact step and repeat a dozen times a day and get to call SiriusXM my home for a few months.  

It’s hard to imagine just how much work goes into running a single segment, on a single show, from a single channel. During my time here, I had the privilege of seeing how a handful of shows come to life. And what more? I had the opportunity to help create content for the shows, take part in some of the on-air conversations, and talk to SiriusXM listeners. I’ve also been able to learn how to edit audio and familiarize myself with some of the programming used at our office for both on-air and on-demand purposes. I started here without knowing a single thing about audio editing, and now I’m leaving here feeling like I can confidently add that skill to my resume!

The staff at SiriusXM is without a doubt the best part of this internship. Every single person in our office treated me as a fellow colleague, rather than an intern and they were always willing to hear my ideas and help me with anything I wasn’t too sure about. From the guard that greeted me every single morning, to the very last person to say goodbye to me when I left here late on Friday nights, this whole office made me feel welcomed and I couldn’t have asked for a better environment to learn in and grow.

So much of what I do in the future will be traced back to the notes I vigorously wrote down during my first few weeks here. It really is the most incredible opportunity for someone working their way in the industry, as well as the most rewarding. 

Thank you to everyone at the LA office for making me feel so at home. I look forward to continuing with SiriusXM in the upcoming year and excelling in yet another equally thrilling department at our station!

Rahul, Advanced Analytics Intern – DC Office

I am working as an Advanced Analytics Intern for about 11 weeks now. Being a music lover and a guitarist myself I knew SiriusXM was the right fit for the things I am most passionate about; Music and Data Science. To be honest, before coming here I did not have lot of expectations in terms of work because lot of my peers at grad school did not get good work as Interns at multinational firms. But let me tell you, interning at SiriusXM has been the best experience I have had in my academic career in every way.

An important thing about having a great experience as an Intern is having a great mentor. My mentor was open minded, friendly, knowledgeable, sophisticated and strategic in her work. The projects she involved me in were crucial and exciting to work on. She also guided me in the analyses. In general, everybody at SiriusXM is very kind, friendly and helpful making a productive work environment. My internship program was not only exciting in terms of work, it was also educational in nature because I got to learn a lot of things about how things work in Data Science in a business setting contrary to how we are directed to think when in academics. For anyone who likes to do real and challenging stuff in Data Science, I suggest to work hard to get into the internship program here, it is totally worth it!!