Melanie, Summer 2016 Information Technology Intern

Melanie Greene

Over the summer I had the privilege of interning at SiriusXM within the Business Intelligence department of the company. I have had an unforgettable experience. Since I started back in June, I have gained a vast amount of knowledge and hands-on experience dealing with equipment and developing relationships. Establishing a good professional working relationship is essential to getting the job done, and hopefully opening the doors to professional development in the future.

Throughout my internship I have replaced and allocated equipment to my co-workers, moved employees from one location to another, replaced hardware in desktops, managed the inventory of hardware in Active Directory, reviewed the updates of machines in System Center Configuration Manager, and fulfilled tickets generated by employees on ServiceNow. Additionally, I have updated the inventory of hardware in our Access database and created excel spreadsheets to keep track of newly acquired hardware. I also imaged machines with the SiriusXM build. My tasks changed every day depending on what my mentor asked me to do.

I feel that I have gained many new skills and strengthened many old ones. To work in this field or any industry, I have learned that it is essential to have stellar communication skills when asking the right questions, to manage customer relationships, and to troubleshoot relentlessly. These skills can be applied to a variety of jobs because they are invaluable.

During my time at SiriusXM, I looked forward to attending each intern event. The Snack and Learn Sessions allowed me to meet people that are involved in different departments so that I could fully understand how the company runs. The employees that spoke explained their journey that led them to SiriusXM, which I found fascinating. Their stories were informative, but most of all motivating. At the Intern Celebration Luncheon I was able to meet other interns and hear about what their positions entailed. Thank you Bonnie for arranging these events – they exposed me to the endless opportunities that exist.

One of my favorite parts of this internship has been meeting so many interesting employees from different walks of life and career backgrounds. I have met Java Developers, Web Designers, Application Developers, Marketing Managers, among many others – everyone’s job contributes to the success of the company. Everyone has been so kind to me and I cannot thank them enough for making me feel so comfortable and providing an environment for me to thrive and learn. I will most definitely be remaining in contact with everyone that I met and worked with. I hope the door remains open so that I could embark on more opportunities with SiriusXM.

Spencer, Summer 2016 Talk Programming Intern – The Bennington Show

I can’t believe we have reached the end of the internship. I must say that this internship has been a wonderful experience for me. I became so close with the producers that I am working with and Ron Bennington who is the talk show host has been really fun to work with. I have been making a lot of progress with certain skills that I needed work on and I feel like I have gained a lot of confidence learning a lot about SiriusXM Radio. I feel so much comfortable being on the air and talking to guests. And when I phone screen calls, some people recognize who I am and it makes me even more comfortable. I am really sad that the summer is winding down so soon and I think that the last few weeks left will be wonderful and looking forward to what else I will be learning.

Anna, Summer 2016 Music Programming Intern – D.C. Studios

 

Now that my internship is coming to an end, I have learned a lot more than I was ever expecting to in the first few weeks.  In the last few weeks, I started getting into programming theory because the team is launching a new online station, so the preparation requires all sorts of things like clock building, categorizing songs, and making sure information is accurate. It’s been really interesting to see why songs are placed where they are in any given hour.

In this internship, my editing skills have been utilized and reinforced, which I think will be very useful in both my professional and personal life in the future. It seems crazy that I only have a few more days left of this whole internship, but I am confident I will learn a lot more with what time I have left here.

Andrew, Summer 2016 Talk Programming Intern – Stand Up! with Pete Dominick

Since my last journal entry, I have steadily grown more confident in my duties at Stand Up With Pete Dominick. Coming to work I am just as excited as I was during the first couple weeks on the show. This month we have delved  into the presidential conversation, providing detailed coverage of both the Republican National Convention and the Democratic National Convention. With both Pete and Alfred in the field, I have taken on a larger role during and outside of the show.

 

During the show this month I have continued my role screening calls and am learning more about what goes into the shows production. Over the last two weeks I have learned the basics for running the control board, such as what faders correspond to what systems (ex. prophet, dalet, ect.). Additionally, recently I learned how to update the station ID.

 

Outside of the show, I continue to pitch ideas and potential guests for the show.  In addition to pitching ideas and guests, this month I was trained on Adobe Audition and the process of pulling and editing clips. This allows me to further contribute to the show by finding and editing clips that I find online for the show.

 

In my last month on the show, I look forward to learning more about the control board and ultimately running the board during a show segment. Additionally, I look forward to sitting in on other shows and learning how they differ from the show I work on. Overall, my internship experience at Sirius Radio has flown by and I look forward to my last month on Stand Up!

Miranda, Summer 2016 Music Programming Intern – NYC Studios

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Walking in to SiriusXM on the first day of work, my mind was flooded with emotions from every end of the spectrum. I felt nervous, anxious, but most of all, eager. Eager to learn new things, eager to network myself, and most importantly, I was eager to see what I was capable of. Two months later, I would never have expected to have some of the opportunities that I have had, and I never would have expected myself to be able to do a lot of the things that I do every day, and it’s all thanks to this internship.

In this short span of time, I have been able to grow significantly and learn more than I ever thought possible. Since day one, this internship has helped me feel like I have purpose, and never once have I felt that my often naive questions or concerns were bothering anyone. In my time here, I have learned an immense amount of information about how SiriusXM is run. Satellite radio is a lot more intricate and in depth than I ever imagined, but I feel that I have gotten a pretty good grasp on the day-to-day operations so far. To name a few of the things I have learned, I now know how to navigate my way through multiple different software programs that help to run all the channels, I have assisted in loading new songs and imaging pieces into the software, and have played a part in creating playlists for upcoming channels. I have observed and learned how the programmers schedule the music for their channels, and I have even had the opportunity to work in the studio during live shows to learn about the production side of radio.

During the interview and orientation processes, a specific point was often emphasized- your job here matters. I have never once had to grab anybody a coffee, or do any work that is considered “intern-y”. The work I have been assigned is work that is very important to SiriusXM, and the staff helps the interns really get the most out of this experience. This leads to my number one piece of advice for anybody who wants to complete an internship here: get the most out of your time here. Since working here, I have voiced my ideas and interests, and the staff has listened. For example, I let my bosses know that I have an interest in live production, so they took the time to set me up with an opportunity to work on a live show, which has since become a weekly thing for me. I get to do call screening for a quiz show on Liquid Metal, which allows me the opportunity to speak with subscribers and music lovers, while seeing first-hand how live shows are run. If you want to do something, don’t be shy about it. Embrace the chance that is given to you, because if you hide your interests and aren’t doing all you can, you won’t get the full benefit of this fantastic opportunity.

Throughout my high school and college career, I was always told that you need to immerse yourself in order to really learn, and SiriusXM has helped me do that. I feel that I am more capable and more confident person since beginning this internship, and I am eager to see what’s in store throughout August.

 

 

 

Melanie, Summer 2016 Information Technology Intern

 

Melanie Greene

 

I feel very fortunate interning at SiriusXM Radio for the summer. I am thoroughly enjoying my time in the information technology department. I have learned so much within my first month due to my mentor David and his team. The experience I am receiving is completely different than reading from a textbook. I value hands-on learning because there is nothing like diving into the field and learning first hand.

 

My mentor encourages me to ask questions, which I always take every opportunity to do so. Presently, my mentor has been dealing with migrating clients from Windows 7 to Windows 8. I have been managing the tickets that are given to me by my mentor, imaging machines with the SiriusXM build, replacing and building desktops, and visiting clients who are experiencing issues with their equipment. One lesson I have learned from my mentor and his team is to always troubleshoot.

 

Throughout my first month I have already met wonderful people from different departments. My goal within my remaining time is to be able to shadow some employees I met. I hope to be able to explore the departments that I have interests in such as interactive media, web design, and marketing.

 

As a woman in tech I feel very lucky to be able to work alongside two other female interns in the IT department. I hope more women decide to emerge in the technology field – I definitely am an advocate for it. The work I have done so far has given me a great amount of confidence. Being able to work with equipment and deal with real life situations is very rewarding to me. I am excited to learn more and experience all that this internship has to offer.

 

Eugene, Sports Programming Intern – NFL Radio

When I received this job I did not really know what to expect.  I understood it was a radio station and that much of the concepts and equipment like the ones I used at school were going to be found at SiriusXM.  But I did not know to what extent and I had no idea what else I was going to learn about.  After my first few weeks here, I can definitively say that I am blown away by the amount of factors that go into a Radio Show.  Because my school’s radio station is not very big, we do not have anywhere near the equipment or software that is used at SiriusXM.  Everything was very foreign to me for the most part, but as time went on, I figured it all out.  I spend four days a week, not only learning the ins and outs of a radio show, but being able to take what I learned and actually perform those actions on the radio station.  We are about four weeks in and I have already spent a ton of time working the audio board and have already found myself comfortable with it!  It is honestly amazing how much I have learned while hear at Sirius, whether it be how to work the board or what software does what.  It has been an extremely rewarding experience so far and I am extremely excited to see what the next few weeks have in store.

Nathan, Sports Programming Intern- Washington, D.C. Studios

During my first three weeks in the Newsroom, I have learned how crucial it is to multi-task and work quickly and efficiently in this type of setting. I have learned to cut live audio effectively with our audio-editing software “Dalet Plus” while monitoring up to four games at a time. The newsroom staff has been extremely helpful in helping me learn how things work, where everything is located and have shown patience in helping me during this learning period. I am looking forward to perfecting these skills as the summer progresses.

Krista, Summer 2016 Sports Programming Intern – NFL Radio

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Waking up at 4:30 in the morning three days a week is not how most college students would want to spend their summer.  Yet, over the past four weeks the early mornings have hardly bothered me.  Being able to be a part of “The Morning Drive” on NFL Radio has been such an amazing experience even with the 7:00 AM start time.  My goal is to be a sideline reporter, so I’ve been trying to learn every aspect of sports broadcasting that there is.

Being exposed to the production that goes into a radio show has been eye opening.  While listening to a radio show, most people would not think of the effort and time that goes into all of the clips that are played, the transitions, or checking the levels of every sound.

After my first day I realized the amount of time and hard work that goes into each and every show.  My mentors Dave and Louie have welcomed me with open arms, and have taken a genuine interest in teaching me how to run the board, and produce a show.  With still eight weeks to go I am excited to see the progress that I will continue to make!